Thank you for shopping with Ilsami LLC! Below are our shipping terms, including information for both domestic and international shipping.

  1. Shipping Methods
    We primarily ship within the United States through the following carriers:

United States Postal Service (USPS)

FedEx

UPS
For international shipments, we use DHL and FedEx to ensure your order arrives safely and efficiently.

  1. Shipping Times
    For domestic shipping:

Standard shipping: Typically takes 3-7 business days, depending on your shipping address and selected shipping method.

Expedited shipping: Expected delivery time is 1-3 business days and is only available in certain areas.

International Shipping:

International shipping typically takes 7-21 business days, depending on customs clearance and shipping conditions in the destination country. Delays may occur during peak periods or holidays.

  1. Shipping Costs
    Shipping costs vary based on the weight, size, and destination of your order. You can view specific shipping cost information during the checkout process.
  2. Order Tracking
    Once your order has shipped, we’ll send you a confirmation email with the shipping carrier and order tracking number. You can use this number to check the real-time status of your package on the shipping carrier’s website.
  3. Customs Duties and Import Taxes
    Please note that international orders may be subject to customs duties and import taxes in the destination country. These charges are the responsibility of the recipient, and we recommend that you understand the regulations applicable to your region before placing an order.
  4. Shipping Issues
    If your package is lost or damaged during shipping, please contact us immediately. We will assist you in communicating with the shipping carrier and work to resolve the issue.

We are committed to providing you with the best shopping experience and thank you for your support of Ilsami LLC! If you have any questions, please feel free to contact our customer service team.